Last updated 22 Oct 2026. This is a plain-language summary drafted for launch; have your legal advisor review before go-live.
Expocity Travels Pvt. Ltd. ("Expocity") acts as a booking agent for airlines, hotels and other suppliers. The contract of carriage or stay is between you and the supplier; Expocity facilitates the booking and payment.
All prices are in INR and include applicable taxes and the Expocity service fee as displayed. Fares are subject to availability until ticketed. If a supplier changes the fare between search and payment, we show you the new total and you may decline.
Provide names exactly as on travel documents; check visa and passport requirements; arrive at the airport in time; review fare rules before paying.
Processed by PayU. Expocity does not store card data. A booking is confirmed only when we display a confirmation page and send a confirmation email/WhatsApp.
Governed by the Cancellation & refund policy and the supplier's fare rules shown at booking.
Expocity is not liable for supplier delays, cancellations, schedule changes or denied boarding, but will assist with rebooking and refunds. Our liability is limited to the service fee charged on the affected booking.
By booking you consent to receive transactional messages (email, SMS, WhatsApp) about your booking. Marketing messages require separate opt-in.
Laws of India; courts at Gurugram, Haryana.
