Because ours already includes the ₹249 per-traveller service fee that most sites add on the payment page. Compare the final payable amount, not the first number you see.
Immediately after payment, on email and WhatsApp (PDF attached). If the airline needs a few minutes to issue, the confirmation page says "ticket being issued" and the PDF follows within 30 minutes.
Go to Retrieve booking or check My Trips. If the payment was debited and the booking shows "payment failed", the amount auto-reverses in 5–7 working days — contact us with the transaction ID to speed it up.
Open the booking in My Trips → Cancel. The estimate (amount paid − airline charge − ₹250 Expocity fee) appears instantly and the four refund stages are tracked there. See the policy.
Date changes depend on the fare type (Saver: airline fee; Flex: one free; Flex Plus: unlimited). Name corrections of up to 3 characters are usually free; a full name change is a new ticket on most airlines. WhatsApp us the booking reference.
No. Payments are processed on PayU's PCI-DSS certified page. Expocity only receives a success/failure result and the transaction ID.
No. UPI, cards, net banking and wallets all cost the same.
Domestic: any government photo ID. International: passport valid 6 months beyond return, plus visa where required (we flag it at checkout and can assist).
Still stuck? Send us a message — we reply within one working day.
